FAQ Old Page
Custom units take 3-4 weeks to be completed. You will receive an email with your estimated completion date within a week of purchase. You will receive an email with your tracking information after your order has been shipped.
Ready to purchase units are shipped out within 1-2 days of purchase. You will receive an email with your tracking information after your order has been shipped.
Hair and lash orders are shipped out within 1-2 days of purchase. You will receive an email with your tracking information after your order has been shipped.
All of our units are made to your exact head measurements, proving a perfectly secure fit for everyone. Our lace closure units are made on a breathable, fitted cap. Our frontal units are made on a secure, adjustable cap with an elastic band added to hold the lace in place as well as a comb in the back. No glue is necessary for any of our units.
Yes, you can still wear our units! If you have a very short haircut (too short for cornrows or for combs to be used) or are bald, please let us know so that we can ensure the unit will fit you flawlessly.
To ensure the most flat and natural unit application, your hair should be cornrowed. For lace closure units, we recommend parting your hair where you would like the part on the closure to lay and down from there. For frontal units, small straight back cornrows with the ends sewn up and flat are recommended.
We unfortunately do not offer rush shipping on orders.
With proper care, our lace closure units can last 6 months to a year and our frontal units can last 4 months+. Proper care entails minimum heat use, regular wash/conditioning, no rough handling, and minimum sleeping in the unit.
We recommend Suave Professionals Moroccan Infusion Shine Shampoo & Conditioner
All of the frontal units include a fully customized hairline.
All of our wigs can be easily sewn down.